Archive
We will collect, organize, store, and update customer files for management. (Confidentiality Management)
Classify and organize customer information, establish a customer file database, including customer name, contact information, purchase records, complaint records, etc.
Choose the appropriate storage method, which can be paper archives, electronic archives, or cloud storage. Ensure the security and privacy protection of customer files.
Regularly update customer profiles, including changes to customer information, updates to purchase records, etc. Timely updating of customer profiles helps us maintain contact with customers and understand changes in customer needs.
Protecting customer privacy: When managing customer profiles, ensure the security and privacy protection of customer information. We will comply with relevant laws and regulations and take measures to prevent customer information leakage or misuse.